On Monday, April 08, 2020 the Minister of Agriculture declared the Greenhouse operations in Alberta as essential services.
As such, our small greenhouse business will open to the public on May 1st, 2020. However, a new normal will be in place. I’m sure the following changes and protocols will not come as a surprise to each of you and are taken to support your safety and ours.
As much as we would love to open our doors to all of you at once, we be enforcing a strict four (4) person limit inside the greenhouse at any given time. We will create a one way entry/exit line and you must remain in your vehicle until it’s your turn to enter. Please note: entry is one person and not per group. If there are two (2) shoppers, and only one opening available, only one person may enter.
We ask that you treat your visit to our Greenhouse as an essential trip and not a sightseeing trip. Others may be waiting outside for their turn to enter. We are well aware that you will want to see everything available but we ask you to be kind to others and prepare as much as possible, in advance of your visit, as to what your requirements are for your yards, flowerbeds, decks, etc.
You should know that I will be wearing a mask, for your and my safety. Please don’t be alarmed at this and feel free to wear a mask if you are more comfortable doing so.
Upon entering the Greenhouse, you will be required to sanitize your hands at the desk before proceeding inside the houses. Social/Physical distancing protocols will also be in place. We do not want to have to police our customers on this issue, however, if you cannot or will not adhere to it, we will kindly ask you to leave the premise. This is a deal-breaker for us to ensure everyone’s safety.
Our hours are required to be reduced during this pandemic so we will be open Tuesday to Sunday, 10:00am to 5:00pm daily.
We will also be providing after-hours appointments. I need time to figure out how to do this, so please stay tuned if this is your preferred shopping method.
Please note: There are NO WASHROOMS available on site. We would be required to clean it after EACH use, and that’s just not possible for us.
We will NOT be accepting any cash payments. Our Square system accepts VISA, MASTERCARD, and DEBIT – as long as you have the TAP FEATURE enabled on your card(s). Contact your banking institute with any questions you have regarding this. These measures are in place to provide low-to-zero contact experience for your safety.
We all know that things can change in an instant and any further updates will be posted here on our website.
We are diligently cleaning and sanitizing our counters, payment system, other surfaces, our equipment as well as our own hands and will continue to do so, for your safety.
While we do not (yet) have an online shopping option for you, we may implement a zero-contact curb-side pick-up system. If this is something you’re interested in, please feel free to contact us directly at 780-994-0944 and let’s work together to find a solution.
None of us ever expected to do business this way. We want you to know that we care about you and our community and have a vested & sincere interest in keeping everyone safe. We already know that things can change rapidly in this challenging and uncertain time. We will remain agile, resourceful and innovative to ensure you have beautiful outdoor spaces that will bring you happiness, peace and comfort this summer.
Shirley & Jeff Howald